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Privacy, digital delivery, support and cancellation. Updated 15 November 2026.
Who to contact
Beyond the Board Backgammon is created and operated by Connor Dickinson, United Kingdom. For product support, privacy requests, complaints or cancellations, email connordickinson789@gmail.com. Please quote your Payhip order number for order enquiries.
Checkout is provided by Payhip. Read the seller and contract details shown in Payhip’s checkout terms before placing an order.
Digital products and ordering
All eight products sold through this website are digital. No physical item is posted and there is no postal delivery charge. Prices are shown in GBP: flashcards £10 per collection, Checker Tracker £29.95 introductory price, four-match MOT™ £25 and two-match analysis £15. Any applicable tax and the final payable total are shown at Payhip checkout before you pay.
Select your product’s Buy via Payhip link, review the listing and price, then complete checkout on Payhip. You can correct your order before payment. Payhip handles the payment and order confirmation; this website does not collect card details. PayPal and card options are shown where available at checkout. Purchases are one-off, not subscriptions. Product material and support are in English.
Flashcards are PDF files readable with a PDF viewer. They may be studied digitally or printed for your own personal use. The Checker Tracker is an XLSX workbook; desktop Microsoft Excel is recommended for full functionality. Compatibility with Google Sheets or mobile spreadsheet apps is not guaranteed. It summarises information you enter and does not independently analyse backgammon moves.
Your purchase is for personal use. Do not redistribute, share, resell or commercially reproduce the supplied files without permission. Educational resources do not guarantee a particular playing result or performance rating.
Delivery and personalised services
Flashcards and the Checker Tracker are available from the Payhip download page after successful purchase. Payhip also sends purchase-access information by email. Check your spam folder and contact Connor if access fails.
£15 analysis: two complete matches. £25 Backgammon MOT™: four complete matches. These are made-to-order services. Your initial download is the START HERE instructions, not a completed personalised report.
Email all required usable match files to connordickinson789@gmail.com and quote your Payhip order number. XG-compatible or standard backgammon match files are preferred. Ask before purchasing if you are unsure about a format. Do not include passwords, payment details or unrelated personal information.
Normal turnaround is 2–3 working days after all required usable match files are received. If files are incomplete or unusable, Connor will contact you to resolve this before analysis proceeds. The completed PDF is delivered to the email address associated with your Payhip order. Contact Connor about an agreed deadline or a delay.
The £15 service includes selected annotated positions and strategic commentary. Performance charts, a player profile and a development roadmap belong to the separate £25 MOT™ service. Samples illustrate presentation; the positions and assessed categories in your own report depend on your submitted matches.
Cancellation, refunds and problems
Your statutory consumer rights are not excluded by these terms. If a file is faulty, inaccessible or materially different from its description, contact Connor with your order number so the problem can be investigated and the appropriate remedy, which may include a replacement or refund, arranged.
For instant-download products, a 14-day cancellation right may be lost only where the required express consent to immediate supply and acknowledgement of that loss have been given and supply has begun. Being a digital product does not by itself remove cancellation rights. Please read Payhip’s checkout terms; if you want to cancel before downloading, contact Connor promptly. Where the legal requirements for loss of cancellation rights have not been met, those rights remain.
For personalised analysis services, you may cancel within 14 days of the contract being made. If you want analysis to start during that period, expressly request this in your submission email. If you cancel after requesting an early start, any charge must be proportionate to work actually supplied and applicable consumer law. The right to cancel can be lost on full performance only where the legally required request and acknowledgement have been given. Downloading the START HERE instructions alone does not mean your analysis has been fully performed.
To request cancellation, email: “I wish to cancel my order”, with your name, Payhip order number, product, order date and contact email. You may use that wording or any other clear statement. Refunds where due are arranged through the original payment route. These terms do not limit rights that apply in your country.
Privacy and cookies
Connor Dickinson is responsible for personal information used to respond to Beyond the Board enquiries and fulfil personalised analysis. Contact connordickinson789@gmail.com with privacy requests.
If you email Connor or place an order, information used may include your name, email address, order reference, messages and submitted match files. It is used to respond to enquiries, fulfil your purchase, provide support and keep necessary business records. These activities rely on contractual necessity, legitimate interests in operating and supporting the business, and legal obligations where applicable. Optional marketing requires an appropriate separate basis; an enquiry is not a newsletter subscription.
Payhip processes checkout, digital delivery and order information under its own privacy policy. Its payment providers process payment details. Email communications use the email provider. Website hosting is provided by ChatGPT Sites. Necessary technical access records may be processed by these providers. They may process data internationally under their applicable safeguards and policies.
This website does not currently load advertising trackers or an active analytics beacon, and does not offer a newsletter sign-up or submit contact forms. Product videos are hosted files played through your browser. Following a Payhip, Etsy or other external link takes you to that provider’s own privacy and cookie arrangements.
Order, correspondence and match-file information is retained only for as long as needed for fulfilment, reasonable support, dispute handling and required legal/accounting records. Ask Connor for details or deletion where applicable; records that must legally be kept cannot always be erased immediately. Supplied match files are not sold or published as testimonials or promotional examples without permission.
Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. You may withdraw consent where processing relies on it, without affecting earlier lawful processing. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.
Save this information
You can print or save this page using your browser. Payhip’s checkout terms and order confirmation also apply to your purchase. Contact Connor if anything is unclear before ordering.
